Resume

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Technical Skills

  • Developing functional and business product requirements, layman specifications, feature updates, project and release plans
  • Customer-focused interface design, production, optimization
  • UX design, user stories, user paths, audience definition
  • Rapid prototyping, version management
  • Jira/Basecamp/Trello/CopperProject – workflow, process management
  • Web design via XHTML/CSS, graphics optimization, browser management, W3C web standards
  • Wireframing, content architecture, site navigation
  • Documentation, instructions, trainings
  • Clear, informative, and action-oriented development and bug tickets
  • Content management for localized, international products
  • Adobe CS, Google Apps, TextWrangler
  • Leveraging SEO and social media best practices
  • Platform strategy, migration planning and execution
  • Unintimidated by code – comfortable performing straightforward updates in JavaScript, PHP and ASP
  • Admin in WordPress, Drupal, Umbraco, custom CMS systems

People & Business Skills:

  • Drive products and features from concepts through to tangible requirements, action steps, and completion
  • Own overall project communications, executive summaries, detailed development tickets, productive and action-oriented brainstorming, project kickoffs, and collaborative troubleshooting
  • Leverage the team make-up, with astute awareness of what the skills, motivations and interests are for each individual
  • Tactical decisions – knowing what to flag up, and when to make a call
  • Prioritize features for releases, and owning those releases
  • Learn from successful and misguided assumptions, adjust accordingly
  • Anticipate and avoid roadblocks, drive to results, time management
  • Host meetings with clear agendas that lead to practical action steps
  • Rally teams through respect, enthusiasm, pride of group ownership
  • Comfortably communicate with executive management and clients
  • Develop estimates, SWOT analyses, project timelines
  • Audience appropriate spoken, written, and visual communication
  • Lead group brainstorming sessions, innovation capture systems
  • Strategic and business planning, product roadmap development
  • Designing, creating, and delivering visual business presentations

Job Experience

Senior Project ManagerĀ | April – August 2012

Babcock & Jenkins – a full service direct and relationship marketing agency that combines web-based marketing with traditional agency services for the business-to-business market.

  • Client communications, team meetings, technical discovery, presentations
  • Managed profile development, creative concepts, video, websites, content localization, infographics, email and media campaigns
  • Timelines (detailed and client-facing), SOWs and change orders
  • Liaison between specialists, account managers, clients
  • Resource planning, scope management, quality assurance

Media Project Manager | 2006 – 2012

One Economy Corporation – a global non-profit organization that leverages the power of technology and connects underserved people around the world to vital information that will improve their lives.

  • Lead on website architecture, layout, design, revisions
  • Developed multi-platform, multi-site integration systems
  • Liaison between product owners, engineers, management
  • Managed vendor contracts, work orders, task prioritization, invoices for project teams of 2-5 people, spanning from 2 weeks to 1 year
  • Graphic design, website interface design, wireframes, production art
  • Project management, coding, CMS wrangling, QA
  • Provided leadership to web team during the transition to 100% in-sourced capacity
  • Represented tech team to external partners, funders, vendors
  • Managed internal innovation capture and development system
  • Chaired inter-departmental meetings

Web Manager | 2001 – 2006

AIP – an exlusive independent vendor of Nike products.

  • Increased online sales by 20% in first 12 months
  • PM on website that led to revenue growth of 400% in 12 months
  • Reduced end-user returns and service conflicts by 25% over 2 years
  • Salvaged key client relationship through brand management
  • Managed all content details for 1000′s of SKU’s at any given time
  • Reduced scheduled site launch downtime from 5 days to 10 minutes

Web Designer | 2000 – 2001

Dentistry Online, Inc. – an online service for dental industry.

Education

Northwestern University – Evanston Illinois | 1992
Bachelor of Arts Degree, Majoring in Music Education, Dean’s List